Terms That Govern Your Account and Transactions
Your account is personal and non-transferable. Opening one means you confirm you are accessing the platform where local law permits and that all payment activity — including DANA top-ups, OVO wallet transfers and GoPay deposits — is conducted with funds belonging to you. We do not
-
1
accept third-party payment sources, and any account found operating under false credentials will be suspended pending review. Withdrawals follow the same identity check applied at registration; this is not an extra hurdle but a consistent process that protects your wallet from unauthorised requests. We reserve the
-
2
right to request supporting documentation before releasing funds to any e-wallet, including GoPay or OVO, if our system flags an unusual pattern. Session data and transaction logs are retained in line with our data policy and applicable regulation. Promotional eligibility is assessed per account and per
-
3
offer period — terms attached to any running offer are published on the promo board and form part of these legal conditions. Accounts inactive beyond the period stated in your account settings may be subject to an administrative fee or closure; you will be notified via
-
4
your registered contact before any action is taken. All disputes are handled through our support channel first; escalation paths are described in the contact section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.